Hawaiian Airlines' Passion for Punctuality

Hawaiian Airlines remained the nation's top carrier for punctuality in 2016, as reported by the U.S. Department of Transportation (DOT), marking the airline's 13th consecutive year holding the title.

Hawai'i's largest and longest-serving airline averaged a 91.1 percent on-time performance rating in 2016, earning the top ranking in all but one month and exceeding the industry average for the year by 9.7 percentage points. For December, Hawaiian Airlines posted a leading 85.1 percent on-time performance rating. The carrier also ranked first in fewest flight cancellations with 0.1 percent, or nine cancellations out of 6,347 flights.

"It's no secret that our more than 6,000 employees work passionately every day to ensure our guests arrive at their destination on-time," said Mark Dunkerley, president and CEO of Hawaiian Airlines. "Our success the past 13 years is a direct result of their hard work, and I continue to be inspired by their dedication to our guests."

Last month, Hawaiian was also named the world's most punctual airline in 2016 by air travel intelligence company OAG in its annual ranking of on-time performance for all global airlines and airports.

Hawai'i's largest and longest-serving airline provides daily non-stop service to Hawai'i from 11 gateway cities in North America – more cities than any other carrier – using Airbus A330-200 and Boeing 767-300 aircraft. Hawaiian Airlines also operates approximately 160 daily flights between the Hawaiian Islands using Boeing 717-200 aircraft.

The DOT's monthly Air Travel Consumer Report ranking the nation's 16 largest air carriers is available online at http://www.dot.gov/individuals/air-consumer/air-travel-consumer-reports.

About Hawaiian Airlines

Hawaiian, the world's most punctual airline as reported by OAG, has led all U.S. carriers in on-time performance for each of the past 13 years (2004-2016) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler and Travel + Leisure have ranked Hawaiian the highest of all domestic airlines serving Hawai'i.

Now in its 88th year of continuous service, Hawaiian is Hawai'i's biggest and longest-serving airline, as well as the largest provider of passenger air service from its primary visitor markets on the U.S. Mainland. Hawaiian offers non-stop service to Hawai'i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 160 jet flights daily between the Hawaiian Islands, with a total of more than 200 daily flights system-wide.