Frontier Communications Website and Phone Customer Service Out of Commission

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Message onscreen when trying to log into Frontier

April 17, 2024 - Since at least yesterday, the Frontier Communications website and phone payment system have been down. It is not possible to log in to pay bills nor to make payments at the self-service-only toll-free number. Technical Support has a recording that says, "We are experiencing a technical issue with our Internet support system platforms and are unable to take calls or chat. We are working quickly to resolve the issue and apologize for inconvenience. We hope to be up and running again soon, so please try us again later." No human being can be reached.